Client focus and commitment. We respect our clients and never forget that they have alternatives. We listen and respond to our customers and seek to exceed their expectations.
Quality products and service. We aspire to flawless execution and do not take shortcuts. We take pride in our capacity to provide the best service.
Integrity. We are committed to success with integrity. We know customer loyalty is hard won and should never be taken for granted.
Teamwork. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organisation.
Our mission is to work in partnership with our clients to provide innovative, customised and flexible lighting, audio, vision and staging systems that will meet requirements now and in the future.
Our focus is the client and our strength is our ability to achieve sustainable, cost effective and quality solutions for each unique organisation - respecting both the current environment and future strategies.
ABOUT OUR COMPANY
Established in 1985, Behind The Scenes has always had a strong reputation for providing quality theatre and cinema curtains across Australia. When Prompt Lighting acquired the company in late 2008, the merged manufacturing capabilities and resources enabled us to to become one of the few Queensland based companies that has the capacity to provide a comprehensive, tailored service.
Our vision is more than rhetoric - from the initial planning through to the provision, installation and service of a full range of equipment, we genuinely have the capacity to exceed client expectations in customer care and in the services we offer.
WHY CHOOSE US
With many years of experience in the arts and entertainment industry, we understand the importance of meeting target dates and agreed objectives. We have the capacity to upscale quickly and manage venue and facility installations for government and education projects as well as catering for independent theatres with modest-budgets.